Welcome to Fastly's Status Page

To ensure the highest security and best performance for our customers, Fastly’s network has built-in redundancies and automatic failover routing. We continuously monitor the status of our global network and all related services, but in the event of scheduled maintenance or an unplanned performance impact, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our teams. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.


Current Status 

 Normal

History Grid Indicators

For the History Grid below, the color and icon indicators utilized, represent the most severe event posted within the date displayed. Click the + icon next to each section to see the status recorded for that date, and hover your mouse over a status icon within the history grid, if an event was posted, for a pop-up to appear with the relative summary.

Color indicators for completed statuses Color indicator for active statuses
Normal Informational Maintenance Degraded Unavailable Investigating Identified Monitoring
Normal: Everything is operating normally. No events or incidents related to network or service components have been identified or announced. Informational: We’ve posted information for general awareness. No network or service components are impacted. Maintenance: We’ve scheduled or are actively performing maintenance on the Fastly global network or one of its service components. Degraded: We’ve identified something that has caused a degradation of a portion of the Fastly network or service component. Customer services are being delivered but at reduced capacity. Unavailable: A portion of our network or specific service component is not currently operational or available. Investigating: We've observed or received a report of something that's impacting the performance of our network or a service component. We are actively investigating this event. Identified: An investigation identified the cause of an event or problem and a fix for it is being implemented. Monitoring: A fix has been deployed for an event or problem that is now resolved. The impacted network or service components are now stable and being monitored for continued health.

History Grid

Dec 06
Dec 05
Dec 04
Dec 03
Dec 02
Dec 01
Nov 30
Edge Cloud Platform Edge Cloud Platform
North America
Ashburn (IAD)
Ashburn (WDC)
Atlanta (ATL)
Atlanta (FTY)
Atlanta (PDK)
Boston (BOS)
Calgary (YYC)
Chicago (CHI)
Columbus (CMH)
Columbus (LCK)
Dallas (DAL)
Dallas (DFW)
Denver (DEN)
Detroit (DTW)
Gainesville (GNV)
Honolulu (HNL)
Houston (IAH)
Kansas City (MCI)
Los Angeles (BUR)
Los Angeles (LAX)
Los Angeles (LGB)
Miami (MIA)
Minneapolis (MSP)
Minneapolis (STP)
Montreal (YUL)
New York (NYC)
New York (LGA)
Newark (EWR)
Palo Alto (PAO)
Phoenix (PHX)
Portland (PDX)
San Francisco San Francisco
San Jose (SJC)
Seattle (BFI)
St. Louis (STL)
Toronto (YYZ)
Vancouver (YVR)
Europe
Amsterdam (AMS)
Brussels (BRU)
Copenhagen (CPH)
Dublin (DUB)
Frankfurt (FRA)
Frankfurt (HHN)
Helsinki (HEL)
Lisbon (LIS)
London London
London (LCY)
London (LHR)
London (LON)
Madrid (MAD)
Manchester (MAN)
Marseille (MRS)
Milan (LIN)
Milan (MXP)
Munich (MUC)
Oslo (OSL)
Palermo (PMO)
Paris (PAR)
Rome (FCO)
Sofia (SOF)
Stockholm (BMA)
Vienna (VIE)
Asia
Chennai (MAA)
Bangkok (BKK)
Dubai (DXB)
Fujairah (FJR)
Hong Kong (HKG)
Hyderabad (HYD)
Kolkata (CCU)
Kuala Lumpur (KUL)
Manila (MNL)
Mumbai (BOM)
Osaka (ITM)
New Delhi (DEL)
Seoul (ICN)
Singapore Singapore
Singapore (QPG)
Tokyo (HND)
Tokyo (NRT)
Tokyo (TYO)
South America
Bogota (BOG)
Buenos Aires (EZE)
Curitiba (CWB)
Fortaleza (FOR)
Lima (LIM)
Rio de Janeiro (GIG)
Santiago (SCL)
Sao Paulo (GRU)
Sāo Paulo (CGH)
Oceania
Adelaide (ADL)
Auckland (AKL)
Brisbane (BNE)
Christchurch (CHC)
Melbourne (MEL)
Perth (PER)
Sydney (SYD)
Wellington (WLG)
Africa
Cape Town (CPT)
Johannesburg (JNB)
Ghana (ACC)
Compute Compute
API & Configuration Management
Configuration Deployment
Fastly Application
Fastly API
Compute Services
DNS Systems
Fanout Fanout
Fanout Control Panel Fanout Control Panel
Edge Cloud Services
Fastly Public IPs
Geolocation Data
Image Optimization
Purging
On-the-fly Packager
TLS Provisioning
Security Security
Agents and Module Agents and Module
Agent Downloads Agent Downloads
Rule and IP List updates Rule and IP List updates
Rule Processing Rule Processing
Console and API Console and API
Data Services Data Services
Dashboard Data Dashboard Data
MOWD MOWD
Rate Limiting and Alerts Rate Limiting and Alerts
Requests Requests
Signals Dashboard Signals Dashboard
Cloud WAF Cloud WAF
NGWAF@Edge NGWAF@Edge
Fastly WAF (Legacy)
Observability Observability
Domain Inspector
Health Checks
Historical Stats
Origin Inspector
Real Time Analytics
Streaming Logs
Customer Services Customer Services
Business Continuity
COVID-19
Ukraine Invasion
Billing System
Support Ticketing System
Support Phone System
Support Chat System
https://docs.fastly.com/
https://www.fastly.com/
https://www.signalsciences.com/ https://www.signalsciences.com/
https://fanout.io/ https://fanout.io/
Status Page
Status Page (legacy)
Third Party Service Provider Third Party Service Provider
General Updates General Updates

Filters

Incidents (Last 15 Days)

This Month
05 December 2023, 16:13 UTC
Compute Compute Services
05 December 2023, 18:35 UTC
[closed]

This event has been resolved.

Edge Cloud Platform Europe Asia Brussels (BRU) Dubai (DXB) Lisbon (LIS)
04 December 2023, 18:37 UTC
[closed]

Fastly Engineers detected a performance impacting event affecting the Brussels (BRU), Dubai (DXB), Lisbon (LIS) Points of Presence (POPs).

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Edge Cloud Platform Observability Europe Historical Stats Real Time Analytics Lisbon (LIS)
03 December 2023, 22:51 UTC
[closed]

This event has been resolved.

01 December 2023, 08:35 UTC
Edge Cloud Platform North America Honolulu (HNL)
01 December 2023, 12:59 UTC
[closed]

Engineering has confirmed the impact to Honolulu (HNL) has been mitigated.

Last Month
28 November 2023, 11:00 UTC
Security NGWAF@Edge
29 November 2023, 00:44 UTC
[closed]

Engineering has confirmed that our NGWAF@Edge dashboard has been fully restored. Customers may have experienced delayed data within the Signal Sciences console from approximately 07:59 to 23:40 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

24 November 2023, 15:24 UTC
Security NGWAF@Edge
25 November 2023, 01:48 UTC
[closed]

This incident has been resolved.

24 November 2023, 04:04 UTC
Edge Cloud Platform Asia Bangkok (BKK)
24 November 2023, 04:04 UTC
[closed]

Traffic in Bangkok (BKK) has been temporarily rerouted.

All other locations and services are unaffected.

22 November 2023, 17:42 UTC
Edge Cloud Platform Asia Fujairah (FJR)
22 November 2023, 18:07 UTC
[closed]

A fix has been implemented and we are monitoring the results.

21 November 2023, 20:55 UTC
Security NGWAF@Edge
22 November 2023, 15:41 UTC
[closed]
Engineering has confirmed that rule and dashboard propagation to NGWAF services has been fully restored. Customers may have experienced delayed dashboard metrics and rule processing for NGWAF@Edge services from the 20th of November 20:06 to the 22nd of November 07:30 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

Scheduled Maintenance (Last 15 Days)

Last Month
28 November 2023, 05:00 UTC
Edge Cloud Platform North America Atlanta (ATL) Atlanta (PDK)
05 December 2023, 05:00 UTC
[closed]

The scheduled maintenance has been completed.

Edge Cloud Platform South America Lima (LIM)
28 November 2023, 11:00 UTC
[closed]

The scheduled maintenance has been completed.

This Month
12 December 2023, 05:00 UTC
Edge Cloud Platform North America Atlanta (FTY)
12 December 2023, 05:00 UTC
[upcoming]

Fastly will be expanding Atlanta (FTY) into the Atlanta (PDK) Metro POP. End-users may observe connection resets as traffic is migrated onto new hardware.


When this change is applied, customers may observe additional origin traffic as new cache nodes in the ATlanta (PDK) Metro POP retrieve content from origin.


This maintenance has been updated to start on December 12th 2023 at 05:00 UTC. 

Month of January 2024
Compute TLS Provisioning
23 January 2024, 17:00 UTC
[upcoming]

A planned maintenance is scheduled for our Control Plane, which will impact TLS Provisioning services during the maintenance window for our customers.

  • Anticipated Start Date/Time: 01/23/2024 @ 17:00 UTC
  • Estimated Complete Date/Time: 01/23/2024 @ 18:00 UTC 
  • Estimated Duration: 60 minutes

Description of Planned Maintenance:

On the 23rd of January 2024, engineers will perform planned maintenance for our TLS configurations. 

Customer Impact Assessment:

Customers who attempt to renew or obtain new TLS certificates through our Fastly Application (manage.fastly.com) or through API Services (api.fastly.com) during this planned maintenance (~ 60 minutes) may receive an error message.

Once this planned maintenance is completed, operations will resume without any additional deviation from standard practices.

Customers with any questions or concerns may engage with our Support team through https://support.fastly.com.

Compute API & Configuration Management Fastly Application
31 January 2024, 17:00 UTC
[upcoming]

On the 31st of January 2024, our engineers will be implementing a seamless upgrade to the user interface of our Fastly Application.

During this upgrade, you will notice that the real-time and historic pages you are familiar with will be relocated to the Observability section of your control panel. In addition, we have introduced a significantly expanded range of new Observability options and features on this page.

For more detailed information, please refer to our documentation.

Please note that there is no action required on your part for this upgrade. The change will be automatically rolled out on the 31st of January without any interruption to your data.

Thank you for your continued support and we look forward to providing you with an enhanced user experience. For questions please see our Support team at: https://support.fastly.com.


Click here to access a filterable version of our full incident history. Includes full incident history for Fastly, Fanout and Signal Sciences.