To ensure the highest security and best performance for our customers, Fastly’s network has built-in redundancies and automatic failover routing. We continuously monitor the status of our global network and all related services, but in the event of scheduled maintenance or an unplanned performance impact, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our teams. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.
Current Status
| Normal
For the History Grid below, the color and icon indicators utilized, represent the most severe event posted within the date displayed. Click the ＋ icon next to each section to see the status recorded for that date, and hover your mouse over a status icon within the history grid, if an event was posted, for a pop-up to appear with the relative summary.
Color indicators for completed statuses
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| Normal | Informational | Maintenance | Degraded | Unavailable |
| Everything is operating normally. No events or incidents related to network or service components have been identified or announced. | We've posted information for general awareness. No network or service components are impacted. | We've scheduled or are actively performing maintenance on the Fastly global network or one of its service components. | We've identified something that has caused a degradation of a portion of the Fastly network or service component. Customer services are being delivered but at a reduced capacity. | A portion of our network or specific service component is not currently operational or available. |
Color indicator for active statuses
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| Investigating | Identified | Monitoring |
| We've observed or received a report of something that's impacting the performance of our network or a service component. We are actively investigating this event. | An investigation identified the cause of an event or problem and a fix for it is being implemented. | A fix has been deployed for an event or problem that is now resolved. The impacted network or service components are now stable and being monitored for continued health. |
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
The scheduled maintenance has been completed.
Fastly will be adding capacity at our Frankfurt (HHN) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 08 December 2022 at 00:00 UTC.
- Our estimated duration is 300 minutes
In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).
Click here to access a filterable version of our full incident history. Includes full incident history for Fastly, Fanout and Signal Sciences.