Welcome to Fastly's Status Page

To ensure the highest security and best performance for our customers, Fastly’s network has built-in redundancies and automatic failover routing. We continuously monitor the status of our global network and all related services, but in the event of scheduled maintenance or an unplanned performance impact, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our teams. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.


Current Status 

 Normal

History Grid Indicators

For the History Grid below, the color and icon indicators utilized, represent the most severe event posted within the date displayed. Click the + icon next to each section to see the status recorded for that date, and hover your mouse over a status icon within the history grid, if an event was posted, for a pop-up to appear with the relative summary.

Color indicators for completed statuses Color indicator for active statuses
Normal Informational Maintenance Degraded Unavailable Investigating Identified Monitoring
Normal: Everything is operating normally. No events or incidents related to network or service components have been identified or announced. Informational: We’ve posted information for general awareness. No network or service components are impacted. Maintenance: We’ve scheduled or are actively performing maintenance on the Fastly global network or one of its service components. Degraded: We’ve identified something that has caused a degradation of a portion of the Fastly network or service component. Customer services are being delivered but at reduced capacity. Unavailable: A portion of our network or specific service component is not currently operational or available. Investigating: We've observed or received a report of something that's impacting the performance of our network or a service component. We are actively investigating this event. Identified: An investigation identified the cause of an event or problem and a fix for it is being implemented. Monitoring: A fix has been deployed for an event or problem that is now resolved. The impacted network or service components are now stable and being monitored for continued health.

History Grid

Feb 07
Feb 06
Feb 05
Feb 04
Feb 03
Feb 02
Feb 01
Edge Cloud Platform Edge Cloud Platform
North America
Ashburn (IAD)
Ashburn (WDC)
Atlanta (ATL)
Atlanta (FTY)
Atlanta (PDK)
Boston (BOS)
Calgary (YYC)
Chicago (CHI)
Columbus (CMH)
Columbus (LCK)
Dallas (DAL)
Dallas (DFW)
Denver (DEN)
Detroit (DTW)
Gainesville (GNV)
Honolulu (HNL)
Houston (IAH)
Kansas City (MCI)
Los Angeles (BUR)
Los Angeles (LGB)
Miami (MIA)
Minneapolis (MSP)
Minneapolis (STP)
Montreal (YUL)
New York (NYC)
New York (LGA)
Newark (EWR)
Ontario (YYZ)
Palo Alto (PAO)
Phoenix (PHX)
Portland (PDX)
San Francisco San Francisco
San Jose (SJC)
Seattle (BFI)
St. Louis (STL)
Toronto (YYZ)
Vancouver (YVR)
Europe
Amsterdam (AMS)
Brussels (BRU)
Copenhagen (CPH)
Dublin (DUB)
Frankfurt (FRA)
Frankfurt (HHN)
Helsinki (HEL)
Lisbon (LIS)
London London
London (LCY)
London (LHR)
London (LON)
Madrid (MAD)
Manchester (MAN)
Marseille (MRS)
Milan (LIN)
Milan (MXP)
Munich (MUC)
Oslo (OSL)
Palermo (PMO)
Paris (CDG)
Rome (FCO)
Sofia (SOF)
Stockholm (BMA)
Vienna (VIE)
Asia
Chennai (MAA)
Bangkok (BKK)
Dubai (DXB)
Dubai (FJR)
Hong Kong (HKG)
Hyderabad (HYD)
Kolkata (CCU)
Kuala Lumpur (KUL)
Manila (MNL)
Mumbai (BOM)
Osaka (ITM)
New Delhi (DEL)
Seoul (ICN)
Singapore Singapore
Singapore (QPG)
Tokyo (HND)
Tokyo (NRT)
Tokyo (TYO)
South America
Bogota (BOG)
Buenos Aires (EZE)
Curitiba (CWB)
Fortaleza (FOR)
Lima (LIM)
Rio de Janeiro (GIG)
Santiago (SCL)
Sao Paulo (GRU)
Sāo Paulo (CGH)
Oceania
Adelaide (ADL)
Auckland (AKL)
Brisbane (BNE)
Christchurch (CHC)
Melbourne (MEL)
Perth (PER)
Sydney (SYD)
Wellington (WLG)
Africa
Cape Town (CPT)
Johannesburg (JNB)
Ghana (ACC)
Compute Compute
API & Configuration Management
Configuration Deployment
Fastly Application
Fastly API
Fanout Control Panel Fanout Control Panel
Compute@Edge
DNS Systems
Edge Cloud Services
Fastly Public IPs
Geolocation Data
Image Optimization
Purging
On-the-fly Packager
TLS Provisioning
Security Security
Agents and Module Agents and Module
Agent Downloads Agent Downloads
Rule and IP List updates Rule and IP List updates
Rule Processing Rule Processing
Console and API Console and API
Data Services Data Services
Dashboard Data Dashboard Data
MOWD MOWD
Rate Limiting and Alerts Rate Limiting and Alerts
Requests Requests
Signals Dashboard Signals Dashboard
Cloud WAF Cloud WAF
NGWAF@Edge NGWAF@Edge
Fastly WAF (Legacy)
Observability Observability
Domain Inspector
Health Checks
Historical Stats
Origin Inspector
Real Time Analytics
Streaming Logs
Customer Services Customer Services
Business Continuity
COVID-19
Ukraine Invasion
Billing System
Support Ticketing System
Support Phone System
Support Chat System
https://docs.fastly.com/
https://www.fastly.com/
https://www.signalsciences.com/ https://www.signalsciences.com/
https://fanout.io/ https://fanout.io/
Status Page
Status Page (legacy)
Third Party Service Provider Third Party Service Provider
General Updates General Updates

Filters

Incidents (Last 15 Days)

This Month
05 February 2023, 13:35 UTC
Edge Cloud Platform Europe Palermo (PMO)
05 February 2023, 23:59 UTC
[closed]

This incident has been resolved.

03 February 2023, 04:23 UTC
Security Fastly WAF (Legacy)
03 February 2023, 06:31 UTC
[closed]

This incident has been resolved.

Compute API & Configuration Management Compute@Edge Edge Cloud Services Configuration Deployment
03 February 2023, 03:02 UTC
[closed]

This incident has been resolved.

01 February 2023, 21:40 UTC
Edge Cloud Platform Europe Madrid (MAD)
01 February 2023, 22:18 UTC
[closed]

This incident has been resolved.

01 February 2023, 19:22 UTC
Compute TLS Provisioning
01 February 2023, 20:20 UTC
[closed]

This incident has been resolved.

01 February 2023, 08:19 UTC
Edge Cloud Platform Africa Ghana (ACC)
01 February 2023, 12:58 UTC
[closed]

This incident has been resolved.

01 February 2023, 00:36 UTC
Compute API & Configuration Management Fastly API
01 February 2023, 01:41 UTC
[closed]

This incident has been resolved.

Last Month
31 January 2023, 16:08 UTC
Edge Cloud Platform Asia Bangkok (BKK)
31 January 2023, 16:37 UTC
[closed]

This incident has been resolved.

Edge Cloud Platform South America Lima (LIM)
30 January 2023, 22:44 UTC
[closed]

This incident has been resolved.

29 January 2023, 05:53 UTC
Edge Cloud Platform Asia New Delhi (DEL)
30 January 2023, 06:28 UTC
[closed]

This incident has been resolved.

Scheduled Maintenance (Last 15 Days)

Last Month
23 January 2023, 17:00 UTC
Compute API & Configuration Management Configuration Deployment Fastly Application Fastly API
23 January 2023, 19:00 UTC
[closed]

This scheduled maintenance has been completed.

[Update]

A retrospective of this maintenance did reflect that there was a service with a misconfiguration from 18:47 UTC to 19:27 UTC, during which customers may have experienced TLS API related errors.

All other services were unaffected by this change.

Edge Cloud Platform North America Boston (BOS)
02 February 2023, 17:18 UTC
[closed]

The scheduled maintenance has been completed.

This Month
Edge Cloud Platform North America Miami (MIA)
02 February 2023, 11:56 UTC
[closed]

The scheduled maintenance has been completed.

Edge Cloud Platform North America Atlanta (ATL)
07 February 2023, 05:00 UTC
[upcoming]

Fastly will be adding capacity at our Atlanta (ATL) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 07 February 2023 at 05:00 UTC.

  • Our estimated duration is 240 minutes

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

Edge Cloud Platform North America Kansas City (MCI)
07 February 2023, 07:00 UTC
[upcoming]

Fastly will be adding capacity at our Kansas City (MCI) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 07 February 2023 at 06:00 UTC.

  • Our estimated duration is 240 minutes

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

Edge Cloud Platform North America Atlanta (ATL)
08 February 2023, 05:00 UTC
[upcoming]

Fastly will be adding capacity at our Atlanta (ATL) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 08 February 2023 at 05:00 UTC.

  • Our estimated duration is 240 minutes

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

Edge Cloud Platform North America Atlanta (ATL)
09 February 2023, 05:00 UTC
[upcoming]

Fastly will be adding capacity at our Atlanta (ATL) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 09 February 2023 at 05:00 UTC.

  • Our estimated duration is 240 minutes

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

Upcoming March 2023
07 March 2023, 00:00 UTC
Observability Streaming Logs
07 March 2023, 00:00 UTC
[upcoming]

On March 7th, 2023, Rapid7 will formally retire their Logentries product. As a result, Fastly will be completely removing the associated Logentries integration on the same date. We strongly advise all customers to replace their Logentries integration with a different logging integration (https://docs.fastly.com/en/guides/integrations#_logging-endpoints) in advance of this end-of-life date.

If you have a paid plan from Rapid7, you can choose to retain your Logentries data by following Rapid7’s archiving instructions (https://docs.logentries.com/docs/aws-s3-archiving).

10 March 2023, 05:00 UTC
Edge Cloud Platform Europe Paris (CDG)
10 March 2023, 05:00 UTC
[upcoming]

Fastly will be migrating Paris (CDG) shield customers to Paris (PAR). 


As part of this migration, customers utilizing shielding in Paris (CDG) will be migrated to Paris (PAR). Once this maintenance window closes, customers can either apply a new shield at a time of their choosing, or their shielding configuration will be updated to Paris (PAR) on their behalf after 14 days.

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin.


Action for Fastly Customers:

1. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses: https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges. Failure to verify origin access lists will result in origin connection disruption.

2. Customers with any questions or concerns should contact their dedicated technical account team or Fastly's Support team at (support@fastly.com).

30 March 2023, 05:00 UTC
Edge Cloud Platform North America Los Angeles (LGB)
30 March 2023, 05:00 UTC
[upcoming]

Fastly will be migrating customers shielding in Los Angeles (LGB) to Los Angeles (BUR). 

Customers can either apply a new shield in advance, or their shielding configuration will be updated to Los Angeles (BUR) on their behalf during the maintenance.

When this change is applied, customers may observe additional origin traffic as cache nodes retrieve content from origin.

Action for Fastly Customers:

  1. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses: https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges. Failure to verify origin access lists will result in origin connection disruption.
  2. Access the Fastly App and modify your service's shield: https://docs.fastly.com/en/guides/shielding#enabling-shielding. 
  3. Customers with any questions or concerns should contact their dedicated technical account team or Fastly’s Support team at (support@fastly.com).

Business Continuity (Last 365 Days)

Month of March 2022
Customer Services Business Continuity Ukraine Invasion
02 March 2022, 03:33 UTC
[closed] A business continuity update from Fastly about the escalating invasion of Ukraine has been posted to our Fastly Blog. This post can be found here: https://www.fastly.com/blog/business-continuity-amid-the-invasion-of-ukraine Questions can be directed to support@fastly.com

Click here to access a filterable version of our full incident history. Includes full incident history for Fastly, Fanout and Signal Sciences.