Welcome to Fastly's Status Page

To ensure the highest security and best performance for our customers, Fastly’s network has built-in redundancies and automatic failover routing. We continuously monitor the status of our global network and all related services, but in the event of scheduled maintenance or an unplanned performance impact, we think our customers deserve clear, transparent communication so they can maintain trust in our service and our teams. Notices will be posted here when we re-route traffic, upgrade hardware, or in the extremely rare case our network isn’t serving traffic. If you are experiencing issues and do not see a notice posted, please email support@fastly.com for assistance.


Current Status 

 Normal

Current Incidents

This Month
Customer Services Billing System
13 March 2023, 17:03 UTC
[in progress]

With the recently announced news that Silicon Valley Bank (SVB) has been taken over by the FDIC, Fastly would like to reassure that while we do have a relationship with SVB, our financial exposure is not material. There should be no disruption to the normal operations of our services. 


We are transitioning our banking relationship from SVB to another financial institution.  Fastly has updated our payment instructions and customers will receive a message containing directions about how to process upcoming payments. 


Customers may verify this request by contacting us at support@fastly.com.  


Fastly products and all other services are unaffected. 

History Grid Indicators

For the History Grid below, the color and icon indicators utilized, represent the most severe event posted within the date displayed. Click the + icon next to each section to see the status recorded for that date, and hover your mouse over a status icon within the history grid, if an event was posted, for a pop-up to appear with the relative summary.

Color indicators for completed statuses Color indicator for active statuses
Normal Informational Maintenance Degraded Unavailable Investigating Identified Monitoring
Normal: Everything is operating normally. No events or incidents related to network or service components have been identified or announced. Informational: We’ve posted information for general awareness. No network or service components are impacted. Maintenance: We’ve scheduled or are actively performing maintenance on the Fastly global network or one of its service components. Degraded: We’ve identified something that has caused a degradation of a portion of the Fastly network or service component. Customer services are being delivered but at reduced capacity. Unavailable: A portion of our network or specific service component is not currently operational or available. Investigating: We've observed or received a report of something that's impacting the performance of our network or a service component. We are actively investigating this event. Identified: An investigation identified the cause of an event or problem and a fix for it is being implemented. Monitoring: A fix has been deployed for an event or problem that is now resolved. The impacted network or service components are now stable and being monitored for continued health.

History Grid

Mar 24
Mar 23
Mar 22
Mar 21
Mar 20
Mar 19
Mar 18
Edge Cloud Platform Edge Cloud Platform
North America
Ashburn (IAD)
Ashburn (WDC)
Atlanta (ATL)
Atlanta (FTY)
Atlanta (PDK)
Boston (BOS)
Calgary (YYC)
Chicago (CHI)
Columbus (CMH)
Columbus (LCK)
Dallas (DAL)
Dallas (DFW)
Denver (DEN)
Detroit (DTW)
Gainesville (GNV)
Honolulu (HNL)
Houston (IAH)
Kansas City (MCI)
Los Angeles (BUR)
Los Angeles (LGB)
Miami (MIA)
Minneapolis (MSP)
Minneapolis (STP)
Montreal (YUL)
New York (NYC)
New York (LGA)
Newark (EWR)
Ontario (YYZ)
Palo Alto (PAO)
Phoenix (PHX)
Portland (PDX)
San Francisco San Francisco
San Jose (SJC)
Seattle (BFI)
St. Louis (STL)
Toronto (YYZ)
Vancouver (YVR)
Europe
Amsterdam (AMS)
Brussels (BRU)
Copenhagen (CPH)
Dublin (DUB)
Frankfurt (FRA)
Frankfurt (HHN)
Helsinki (HEL)
Lisbon (LIS)
London London
London (LCY)
London (LHR)
London (LON)
Madrid (MAD)
Manchester (MAN)
Marseille (MRS)
Milan (LIN)
Milan (MXP)
Munich (MUC)
Oslo (OSL)
Palermo (PMO)
Paris (PAR)
Paris (CDG)
Rome (FCO)
Sofia (SOF)
Stockholm (BMA)
Vienna (VIE)
Asia
Chennai (MAA)
Bangkok (BKK)
Dubai (DXB)
Dubai (FJR)
Hong Kong (HKG)
Hyderabad (HYD)
Kolkata (CCU)
Kuala Lumpur (KUL)
Manila (MNL)
Mumbai (BOM)
Osaka (ITM)
New Delhi (DEL)
Seoul (ICN)
Singapore Singapore
Singapore (QPG)
Tokyo (HND)
Tokyo (NRT)
Tokyo (TYO)
South America
Bogota (BOG)
Buenos Aires (EZE)
Curitiba (CWB)
Fortaleza (FOR)
Lima (LIM)
Rio de Janeiro (GIG)
Santiago (SCL)
Sao Paulo (GRU)
Sāo Paulo (CGH)
Oceania
Adelaide (ADL)
Auckland (AKL)
Brisbane (BNE)
Christchurch (CHC)
Melbourne (MEL)
Perth (PER)
Sydney (SYD)
Wellington (WLG)
Africa
Cape Town (CPT)
Johannesburg (JNB)
Ghana (ACC)
Compute Compute
API & Configuration Management
Configuration Deployment
Fastly Application
Fastly API
Compute@Edge
DNS Systems
Fanout Fanout
Fanout Control Panel Fanout Control Panel
Edge Cloud Services
Fastly Public IPs
Geolocation Data
Image Optimization
Purging
On-the-fly Packager
TLS Provisioning
Security Security
Agents and Module Agents and Module
Agent Downloads Agent Downloads
Rule and IP List updates Rule and IP List updates
Rule Processing Rule Processing
Console and API Console and API
Data Services Data Services
Dashboard Data Dashboard Data
MOWD MOWD
Rate Limiting and Alerts Rate Limiting and Alerts
Requests Requests
Signals Dashboard Signals Dashboard
Cloud WAF Cloud WAF
NGWAF@Edge NGWAF@Edge
Fastly WAF (Legacy)
Observability Observability
Domain Inspector
Health Checks
Historical Stats
Origin Inspector
Real Time Analytics
Streaming Logs
Customer Services Customer Services
Business Continuity
COVID-19
Ukraine Invasion
Billing System
Support Ticketing System
Support Phone System
Support Chat System
https://docs.fastly.com/
https://www.fastly.com/
https://www.signalsciences.com/ https://www.signalsciences.com/
https://fanout.io/ https://fanout.io/
Status Page
Status Page (legacy)
Third Party Service Provider Third Party Service Provider
General Updates General Updates

Filters

Incidents (Last 15 Days)

This Month
Compute Fanout Fanout Control Panel
21 March 2023, 19:35 UTC
[closed]

This incident has been resolved.

17 March 2023, 14:34 UTC
Edge Cloud Platform Africa Ghana (ACC)
20 March 2023, 00:30 UTC
[closed]

This incident has been resolved.

16 March 2023, 08:55 UTC
Edge Cloud Platform Africa Ghana (ACC)
17 March 2023, 11:45 UTC
[closed]

This incident has been resolved.

Security Agents and Module Console and API Data Services Dashboard Data Rule and IP List updates MOWD Rate Limiting and Alerts Requests Signals Dashboard
15 March 2023, 20:20 UTC
[closed]

This incident has been resolved.

15 March 2023, 09:05 UTC
Edge Cloud Platform Africa Ghana (ACC)
15 March 2023, 18:04 UTC
[closed]

This incident has been resolved.

Customer Services Billing System
13 March 2023, 17:03 UTC
[in progress]

With the recently announced news that Silicon Valley Bank (SVB) has been taken over by the FDIC, Fastly would like to reassure that while we do have a relationship with SVB, our financial exposure is not material. There should be no disruption to the normal operations of our services. 


We are transitioning our banking relationship from SVB to another financial institution.  Fastly has updated our payment instructions and customers will receive a message containing directions about how to process upcoming payments. 


Customers may verify this request by contacting us at support@fastly.com.  


Fastly products and all other services are unaffected. 

12 March 2023, 06:23 UTC
Edge Cloud Platform North America Montreal (YUL)
12 March 2023, 08:25 UTC
[closed]

This incident has been resolved.

11 March 2023, 15:10 UTC
Edge Cloud Platform Africa Ghana (ACC)
11 March 2023, 17:36 UTC
[closed]

This incident has been resolved.

Security NGWAF@Edge
13 March 2023, 04:30 UTC
[closed]

Fastly engineers identified this issue and deployed a fix on March 13 2023 at 04:30 UTC.

This incident has been resolved.

Scheduled Maintenance (Last 15 Days)

This Month
10 March 2023, 05:00 UTC
Edge Cloud Platform Europe Paris (CDG)
20 March 2023, 19:47 UTC
[closed]

The scheduled maintenance has been completed.

23 March 2023, 20:00 UTC
Security Cloud WAF NGWAF@Edge
23 March 2023, 22:00 UTC
[closed]

The scheduled maintenance has been completed.

30 March 2023, 05:00 UTC
Edge Cloud Platform North America Los Angeles (LGB)
30 March 2023, 05:00 UTC
[upcoming]

Fastly will be migrating customers shielding in Los Angeles (LGB) to Los Angeles (BUR). 

Customers can either apply a new shield in advance, or their shielding configuration will be updated to Los Angeles (BUR) on their behalf during the maintenance.

When this change is applied, customers may observe additional origin traffic as cache nodes retrieve content from origin.

Action for Fastly Customers:

  1. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses: https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges. Failure to verify origin access lists will result in origin connection disruption.
  2. Access the Fastly App and modify your service's shield: https://docs.fastly.com/en/guides/shielding#enabling-shielding. 
  3. Customers with any questions or concerns should contact their dedicated technical account team or Fastly’s Support team at (support@fastly.com).
Upcoming April 2023
06 April 2023, 17:00 UTC
Edge Cloud Platform North America Dallas (DAL)
06 April 2023, 17:00 UTC
[upcoming]

Fastly will be migrating customers shielding in Dallas (DAL) to Dallas (DFW).

Customers can either apply a new shield in advance, or their shielding configuration will be updated to Dallas (DFW) on their behalf during the maintenance.

When this change is applied, customers may observe additional origin traffic as cache nodes retrieve content from origin.

Action for Fastly Customers:

1. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses: https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges. Failure to verify origin access lists will result in origin connection disruption.

2. Access the Fastly App and modify your service's shield: https://docs.fastly.com/en/guides/shielding#enabling-shielding.

3. Customers with any questions or concerns should contact their dedicated technical account team or Fastly's Support team at (support@fastly.com).

Edge Cloud Platform North America Palo Alto (PAO) San Jose (SJC)
13 April 2023, 07:00 UTC
[upcoming]

Fastly will be migrating Palo Alto, California (PAO) shield customers to Santa Clara, California (SJC).


As part of this migration, customers utilizing shielding in Palo Alto, California (PAO) will be migrated to Santa Clara, California (SJC). Once this maintenance window closes, customers can either apply a new shield at a time of their choosing, or their shielding configuration will be updated to Santa Clara, California (SJC) on their behalf after 14 days.

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin.


Action for Fastly Customers:

1. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses: https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges. Failure to verify origin access lists will result in origin connection disruption.

2. Customers with any questions or concerns should contact their dedicated technical account team or Fastly's Support team at (support@fastly.com).


Thank you!

Security Fastly WAF (Legacy)
30 April 2023, 00:00 UTC
[upcoming]

Fastly is announcing the end of life (EOL) schedule for our Fastly WAF (Legacy and WAF 2020). This will allow us to focus more of our resources on the replacement product, the Fastly Next-Gen WAF, which is an enhanced offering.

We’re looking forward to helping you transition to this product as soon as you are able.

  • The official EOL for the Fastly WAF is April 30th, 2023 at 00:00 UTC.

The product will continue to be supported until this date.

We’re happy to help you get you started with a proof-of-concept (POC) evaluation of our Next-Gen WAF so you can see how the two solutions compare. To get started, contact us via email at waftransition@fastly.com.

Click here to access a filterable version of our full incident history. Includes full incident history for Fastly, Fanout and Signal Sciences.