Palo Alto (PAO),San Jose (SJC) Shield Migration

Maintenance upcoming (3 hours)
13 April 2023, 07:00 UTC

Palo Alto (PAO),San Jose (SJC) Shield Migration

Status: upcoming
Start: 13 April 2023, 07:00 UTC
Estimated Duration: 180 minutes
Affected Components:
Edge Cloud Platform North America Palo Alto (PAO) San Jose (SJC)
Update

13 April 2023, 07:00 UTC

13 April 2023, 07:00 UTC

Fastly will be migrating Palo Alto, California (PAO) shield customers to Santa Clara, California (SJC).


As part of this migration, customers utilizing shielding in Palo Alto, California (PAO) will be migrated to Santa Clara, California (SJC). Once this maintenance window closes, customers can either apply a new shield at a time of their choosing, or their shielding configuration will be updated to Santa Clara, California (SJC) on their behalf after 14 days.

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin.


Action for Fastly Customers:

1. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses: https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges. Failure to verify origin access lists will result in origin connection disruption.

2. Customers with any questions or concerns should contact their dedicated technical account team or Fastly's Support team at (support@fastly.com).


Thank you!