Security NGWAF@Edge
 
02 December 2022, 18:21 UTC
[closed]

Due to an issue on our backend, data from NGWAF@Edge was dropped from 02 December 2022 at 18:21 UTC through 18:41 UTC.

This affected rule updates as no new data was available during that time. Existing rules continued to function normally. NGWAF@Edge customers will also see gaps in requests data for that time period, but traffic was still handled properly during this period.

 
02 December 2022, 18:41 UTC

This incident has been resolved.

02 December 2022, 08:34 UTC
Edge Cloud Platform Africa Ghana (ACC)
 
02 December 2022, 08:34 UTC
[closed]

Traffic in Ghana (ACC) has been temporarily rerouted.

All other locations and services are unaffected.

 
02 December 2022, 11:06 UTC

A fix has been implemented and we are monitoring the results.

 
02 December 2022, 11:54 UTC

This incident has been resolved.

30 November 2022, 20:20 UTC
Edge Cloud Platform Europe London (LON)
 
30 November 2022, 20:20 UTC
[closed]

We are aware of a possible issue and are working to determine the scope and impact.

 
30 November 2022, 20:31 UTC

A fix has been implemented and we are monitoring the results.

 
30 November 2022, 20:41 UTC

This incident has been resolved.

30 November 2022, 04:51 UTC
Observability Historical Stats
 
30 November 2022, 04:51 UTC
[closed]

We're currently investigating performance issues with our Historical Stats service.

All other services are unaffected.

 
30 November 2022, 05:36 UTC

This issue has been identified and a fix is being implemented. 

 
30 November 2022, 06:33 UTC

A fix has been implemented and we are monitoring the results.

 
30 November 2022, 06:45 UTC

This incident has been resolved.

Edge Cloud Platform Europe Amsterdam (AMS)
 
30 November 2022, 02:04 UTC
[closed]

Fastly Engineers detected a performance impacting event affecting the Amsterdam (AMS) data center from approximately 30 November 2022, 02:04 UTC to 30 November 2022, 02:07 UTC.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

 
30 November 2022, 02:07 UTC

This incident has been resolved.

Security Agents and Module Agent Downloads
 
29 November 2022, 20:48 UTC
[closed]

Our teams have identified impact to the Signal Sciences Rule Builder from approximately 20:48 UTC to 21:15 UTC.

During this time new rule sets would not be pushed to agents. Customers sites would continue being protected by previous rule sets during this time.

Agents should have received updated rules sets once systems recovered.

 
29 November 2022, 21:15 UTC

This incident has been resolved.

27 November 2022, 02:14 UTC
Edge Cloud Platform Europe Amsterdam (AMS)
 
27 November 2022, 02:14 UTC
[closed]

We're investigating possible performance impact affecting the Amsterdam (AMS) data center.

All other locations and services are unaffected

 
27 November 2022, 02:30 UTC

This issue has been identified and a fix is being implemented. 

 
27 November 2022, 02:50 UTC

A fix has been implemented and we are monitoring the results.

 
27 November 2022, 03:04 UTC

This incident has been resolved.

24 November 2022, 16:33 UTC
Edge Cloud Platform Asia Dubai (DXB)
 
24 November 2022, 16:33 UTC
[closed]

Traffic in Dubai (DXB) has been temporarily rerouted.

All other locations and services are unaffected.

 
25 November 2022, 08:29 UTC

A fix has been implemented and we are monitoring the results.

 
25 November 2022, 09:29 UTC

This incident has been resolved since the 25th of November at 09:29 UTC.

23 November 2022, 14:26 UTC
Edge Cloud Platform Asia Dubai (DXB)
 
23 November 2022, 14:26 UTC
[closed]

Traffic in Dubai (DXB) has been temporarily rerouted.

All other locations and services are unaffected.

 
23 November 2022, 17:25 UTC

This incident has been resolved.

Edge Cloud Platform North America St. Louis (STL)
 
23 November 2022, 06:00 UTC
[closed]

Fastly will be adding capacity at our St. Louis (STL) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 23 November 2022 at 06:00 UTC UTC.

  • Our estimated duration is 240 minutes

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

 
23 November 2022, 12:48 UTC

The scheduled maintenance has been completed.