Europe
Fastly Engineers detected a performance impacting event affecting the London (LON) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
This incident has been resolved.
We're currently investigating performance impacts in Europe, North America.
Customers may experience increased errors and latency in the affected regions.
All other locations and services are unaffected.
This issue has been identified and a fix is being implemented.
After further investigation, Fastly Engineering has narrowed the scope of impact to the following POPs: Amsterdam (AMS), Stockholm (BMA), Denver (DEN), Frankfurt (FRA), London (LCY), Newark (EWR), Atlanta (FTY), Helsinki (HEL), Palo Alto (PAO), Paris (PAR), London (LHR), Atlanta (PDK), New York (LGA), Portland (PDX), San Jose (SJC), Los Angeles (LGB), Montreal (YUL), Toronto (YYZ).
Customers may continue to experience latency and errors in these POPs.
All other locations and services are unaffected.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Traffic in Marseille (MRS) has been temporarily rerouted.
All other locations and services are unaffected.
This issue has been identified and a fix is being implemented.
On the 24th of August at 09:15 UTC, Fastly Engineering confirmed with a third party service provider that there is an active fiber cut within the Marseille (MRS) region that is impacting connectivity to our Point of Presence (POP). We have performed standard traffic engineering practices to route our customer services away from the impacted region.
We are actively engaged with the third party service provider and are receiving routine updates as they continue to work on the issue. Once they have reported the conditions "mitigated", we will perform some tests to verify and update our status post.
For additional questions please reach out to our Support team through https://support.fastly.com.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Fastly will be adding capacity at our Madrid (MAD) Point of Presence (POP). End-users may observe connection resets as traffic is migrated onto new hardware, starting on 15 August 2023 at 02:00 UTC.
Our estimated duration is 4h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges).
Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.
In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes.
The scheduled maintenance has been completed.
Fastly Engineers detected a performance impacting event affecting the Dublin (DUB) data center.
All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.
This incident has been resolved.
Fastly will be adding capacity at our Oslo (OSL) Point of Presence (POP). End-users may observe connection resets as traffic is migrated onto new hardware, starting on 27 July 2023 at 01:00 UTC.
Our estimated duration is 4h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges).
Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.
In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes.
The scheduled maintenance has been completed.
We're investigating elevated errors in Dublin (DUB).
All other locations and services are unaffected
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Fastly will be adding capacity at our London (LCY) Point of Presence (POP). End-users may observe connection resets as traffic is migrated onto new hardware, starting on 18 July 2023 at 01:00 UTC.
Our estimated duration is 4h.
When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges).
Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.
In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes.
The scheduled maintenance has been completed.
Fastly Engineering is investigating CDN performance impacting events affecting our Milan (LIN), New York (LGA) POP. Customers may see intermittent periods of latency or elevated errors as traffic has been temporarily rerouted from the POP.
All other regions and services are currently unaffected.
Please subscribe to this status post at https://www.fastlystatus.com/incident/375953 for further updates, and if errors continue or become more frequent contact our support team at https://support.fastly.com
Traffic in Dublin (DUB) has been temporarily rerouted.
All other locations and services are unaffected.
This incident has been resolved.