Frankfurt (HHN)

29 June 2023, 18:46 UTC
Edge Cloud Platform North America Europe Amsterdam (AMS) Brussels (BRU) Copenhagen (CPH) Ashburn (IAD) Dublin (DUB) Ashburn (WDC) Frankfurt (FRA) Atlanta (ATL) Frankfurt (HHN) Atlanta (FTY) Helsinki (HEL) Atlanta (PDK) Lisbon (LIS) Boston (BOS) Calgary (YYC) London London (LCY) Chicago (CHI) London (LHR) London (LON) Madrid (MAD) Manchester (MAN) Marseille (MRS) Milan (LIN) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Dallas (DAL) Palermo (PMO) Dallas (DFW) Denver (DEN) Paris (PAR) Rome (FCO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (NYC) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
29 June 2023, 18:46 UTC
[closed]

We're currently investigating performance impacts in Europe, North America.

All other locations and services are unaffected.

 
29 June 2023, 19:56 UTC

This issue has been identified and a fix is being implemented. 

 
29 June 2023, 21:54 UTC

A fix has been implemented and we are monitoring the results.

 
29 June 2023, 23:54 UTC

This incident has been resolved.

13 April 2023, 13:05 UTC
Edge Cloud Platform North America Europe Amsterdam (AMS) Frankfurt (HHN) Chicago (CHI)
 
13 April 2023, 13:05 UTC
[closed]

We are aware of a possible issue and are working to determine the scope and impact.

 
13 April 2023, 14:07 UTC

This issue has been identified and a fix is being implemented. 

 
13 April 2023, 14:33 UTC

A fix has been implemented and we are monitoring the results.

 
13 April 2023, 14:50 UTC

This incident has been resolved.

After further investigations, Fastly Engineering determined no customer impact occurred during this incident.

21 February 2023, 20:15 UTC
Edge Cloud Platform Europe Frankfurt (HHN)
 
21 February 2023, 20:15 UTC
[closed]

We're investigating possible performance impact affecting the Frankfurt (HHN) data center.

All other locations and services are unaffected

 
21 February 2023, 21:34 UTC

This incident has been resolved.

19 January 2023, 23:05 UTC
Edge Cloud Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Bangkok (BKK) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Hyderabad (HYD) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Kolkata (CCU) Lisbon (LIS) Wellington (WLG) Boston (BOS) Sao Paulo (GRU) Kuala Lumpur (KUL) Sāo Paulo (CGH) Calgary (YYC) London London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Seoul (ICN) Marseille (MRS) Singapore Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Palermo (PMO) Tokyo (NRT) Dallas (DFW) Denver (DEN) Rome (FCO) Tokyo (TYO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (NYC) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
19 January 2023, 23:05 UTC
[closed]

We're currently investigating potential impact to performance with our CDN services.

 
19 January 2023, 23:06 UTC

A fix has been implemented and we are monitoring the results.

 
19 January 2023, 23:48 UTC
On the 19th of January at 23:00 UTC a configuration change was deployed which impacted performance to global CDN delivery. Fastly Engineering reverted the change resulting in immediate recovery at 23:06 UTC. Fastly's Customer Incident Response team is currently preparing a Fastly Service Advisory of today's incident, and will be made available to Fastly Customers.
Edge Cloud Platform Europe Frankfurt (HHN)
 
08 December 2022, 00:00 UTC
[closed]

Fastly will be adding capacity at our Frankfurt (HHN) data center. End-users may observe connection resets as traffic is migrated onto new hardware, starting on 08 December 2022 at 00:00 UTC.

  • Our estimated duration is 300 minutes

In order for customers who use this POP as an Origin Shield to leverage new cache nodes for an expanded cache footprint, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf 7 days after this maintenance window closes. 

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team (support@fastly.com).

Edge Cloud Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Bangkok (BKK) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Hyderabad (HYD) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Kolkata (CCU) Lisbon (LIS) Wellington (WLG) Boston (BOS) Sao Paulo (GRU) Kuala Lumpur (KUL) Sāo Paulo (CGH) Calgary (YYC) London London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Seoul (ICN) Marseille (MRS) Singapore Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Palermo (PMO) Tokyo (NRT) Dallas (DFW) Denver (DEN) Rome (FCO) Tokyo (TYO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
28 October 2022, 19:48 UTC
[closed]

Fastly is aware of an expected critical vulnerability the OpenSSL project is expected to disclose in the near future. We are studying the currently available information surrounding this vulnerability and do not currently believe that Fastly is vulnerable. We will continue to monitor as additional information is released and will provide our customers with more information as available.

 
01 November 2022, 17:09 UTC

Fastly has reviewed the initial notification from OpenSSL regarding CVE-2022-3786 and CVE-2022-3602. We have analyzed the versions of OpenSSL in use at Fastly, and verified that we do not use OpenSSL 3.x. Fastly and customer usage of Fastly services are not vulnerable to CVE-2022-3786 or CVE-2022-3602.

15 September 2022, 20:10 UTC
Edge Cloud Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Bangkok (BKK) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Hyderabad (HYD) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Kolkata (CCU) Lisbon (LIS) Wellington (WLG) Boston (BOS) Sao Paulo (GRU) Kuala Lumpur (KUL) Sāo Paulo (CGH) Calgary (YYC) London London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Seoul (ICN) Marseille (MRS) Singapore Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Palermo (PMO) Tokyo (NRT) Dallas (DFW) Denver (DEN) Rome (FCO) Tokyo (TYO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
15 September 2022, 20:10 UTC
[closed]

We're currently investigating potential impact to performance with our CDN services.

 
15 September 2022, 20:26 UTC

The issue has been identified and a fix is being implemented.

 
15 September 2022, 20:33 UTC

A fix has been implemented and we are monitoring the results.

 
15 September 2022, 20:47 UTC

This incident has been resolved.

14 June 2022, 22:06 UTC
Edge Cloud Platform Europe Frankfurt (FRA) Frankfurt (HHN)
 
14 June 2022, 22:06 UTC
[closed]

Fastly will be expanding Frankfurt into a Metro POP. End-users may observe connection resets as traffic is migrated onto new hardware. As part of this expansion, customers utilizing shielding in the neighboring Frankfurt POP (HHN) will be migrated to the new Metro POP.

Once this maintenance window closes, customers can either apply a new config version at a time of their choosing, or their shielding configuration will be updated on their behalf after 14 days.

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin.

Action for Fastly Customers:

  1. Please be sure to check that your origin access lists allow the full range of Fastly IP addresses: https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges. Failure to verify origin access lists will result in origin connection disruption.
  2. Customers with any questions or concerns should contact their dedicated technical account team or Fastly’s Support team at (support@fastly.com).

For more information on Metro POPs: https://developer.fastly.com/learning/concepts/pop/#metro-pops

 
20 July 2022, 22:13 UTC
Please be advised that the time of this maintenance event has changed from July 25th, 23:00 UTC to August 25th, 23:00 UTC.
 
23 August 2022, 21:20 UTC
Please be advised that the time of this maintenance event has changed from August 25th, 23:00 UTC to September 22nd, 23:00 UTC.
 
19 September 2022, 23:49 UTC
Please be advised that the time of this maintenance event has changed from September 22nd, 23:00 UTC to September 29th, 23:00 UTC.
 
28 September 2022, 23:56 UTC
Please be advised that the time of this maintenance event has changed from September 29th, 23:00 UTC to October 17th, 23:00 UTC.
 
13 October 2022, 17:33 UTC

Please be advised that the time of this maintenance event has changed from October 17th, 23:00 UTC to October 18th, 23:00 UTC.

 
17 October 2022, 20:15 UTC

Please be advised that the time of this maintenance event has changed from October 18th, 23:00 UTC to October 20th, 23:00 UTC.

 
20 October 2022, 23:00 UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

 
21 October 2022, 05:00 UTC

The scheduled maintenance has been completed.

Frankfurt (HHN)
 
04 April 2022, 20:08 UTC
[closed] We're investigating possible performance impact affecting the Frankfurt (HHN) data center. All other locations and services are unaffected
 
04 April 2022, 20:15 UTC
The issue has been identified and a fix is being implemented.
 
04 April 2022, 20:26 UTC
A fix has been implemented and we are monitoring the results.
 
04 April 2022, 20:48 UTC
This incident has been resolved.
05 December 2021, 09:37 UTC
Frankfurt (HHN)
 
05 December 2021, 09:37 UTC
[closed] We're investigating elevated errors in Frankfurt (HHN). All other locations and services are unaffected
 
05 December 2021, 09:49 UTC
The issue has been identified and a fix is being implemented.
 
05 December 2021, 10:35 UTC
A fix has been implemented and we are monitoring the results.
 
05 December 2021, 10:48 UTC
This incident has been resolved.