Marseille (MRS)

Rerouted Traffic in Marseille (MRS) due to Third Party Service Provider Disruption
24 August 2023, 08:17 UTC
Edge Cloud Platform Third Party Service Provider Europe Marseille (MRS)
 
24 August 2023, 08:17 UTC
[closed]

Traffic in Marseille (MRS) has been temporarily rerouted.

All other locations and services are unaffected.

 
24 August 2023, 11:22 UTC

This issue has been identified and a fix is being implemented. 

 
25 August 2023, 14:52 UTC

On the 24th of August at 09:15 UTC, Fastly Engineering confirmed with a third party service provider that there is an active fiber cut within the Marseille (MRS) region that is impacting connectivity to our Point of Presence (POP). We have performed standard traffic engineering practices to route our customer services away from the impacted region.

We are actively engaged with the third party service provider and are receiving routine updates as they continue to work on the issue. Once they have reported the conditions "mitigated", we will perform some tests to verify and update our status post.

For additional questions please reach out to our Support team through https://support.fastly.com.


 
26 August 2023, 18:47 UTC

A fix has been implemented and we are monitoring the results.

 
26 August 2023, 22:58 UTC

This incident has been resolved.

CDN Regional Performance Impact
29 June 2023, 18:46 UTC
Edge Cloud Platform North America Europe Amsterdam (AMS) Brussels (BRU) Copenhagen (CPH) Ashburn (IAD) Dublin (DUB) Ashburn (WDC) Frankfurt (FRA) Atlanta (ATL) Frankfurt (HHN) Atlanta (FTY) Helsinki (HEL) Atlanta (PDK) Lisbon (LIS) Boston (BOS) Calgary (YYC) London London (LCY) Chicago (CHI) London (LHR) London (LON) Madrid (MAD) Manchester (MAN) Marseille (MRS) Milan (LIN) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Dallas (DAL) Palermo (PMO) Dallas (DFW) Denver (DEN) Paris (PAR) Rome (FCO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (NYC) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
29 June 2023, 18:46 UTC
[closed]

We're currently investigating performance impacts in Europe, North America.

All other locations and services are unaffected.

 
29 June 2023, 19:56 UTC

This issue has been identified and a fix is being implemented. 

 
29 June 2023, 21:54 UTC

A fix has been implemented and we are monitoring the results.

 
29 June 2023, 23:54 UTC

This incident has been resolved.

CDN Global Performance Impact
19 January 2023, 23:05 UTC
Edge Cloud Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Bangkok (BKK) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Hyderabad (HYD) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Kolkata (CCU) Lisbon (LIS) Wellington (WLG) Boston (BOS) Sao Paulo (GRU) Kuala Lumpur (KUL) Sāo Paulo (CGH) Calgary (YYC) London London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Seoul (ICN) Marseille (MRS) Singapore Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Palermo (PMO) Tokyo (NRT) Dallas (DFW) Denver (DEN) Rome (FCO) Tokyo (TYO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (NYC) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
19 January 2023, 23:05 UTC
[closed]

We're currently investigating potential impact to performance with our CDN services.

 
19 January 2023, 23:06 UTC

A fix has been implemented and we are monitoring the results.

 
19 January 2023, 23:48 UTC
On the 19th of January at 23:00 UTC a configuration change was deployed which impacted performance to global CDN delivery. Fastly Engineering reverted the change resulting in immediate recovery at 23:06 UTC. Fastly's Customer Incident Response team is currently preparing a Fastly Service Advisory of today's incident, and will be made available to Fastly Customers.

OpenSSL - Pending Vulnerability Announcement
28 October 2022, 19:48 UTC
Edge Cloud Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Bangkok (BKK) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Hyderabad (HYD) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Kolkata (CCU) Lisbon (LIS) Wellington (WLG) Boston (BOS) Sao Paulo (GRU) Kuala Lumpur (KUL) Sāo Paulo (CGH) Calgary (YYC) London London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Seoul (ICN) Marseille (MRS) Singapore Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Palermo (PMO) Tokyo (NRT) Dallas (DFW) Denver (DEN) Rome (FCO) Tokyo (TYO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
28 October 2022, 19:48 UTC
[closed]

Fastly is aware of an expected critical vulnerability the OpenSSL project is expected to disclose in the near future. We are studying the currently available information surrounding this vulnerability and do not currently believe that Fastly is vulnerable. We will continue to monitor as additional information is released and will provide our customers with more information as available.

 
01 November 2022, 17:09 UTC

Fastly has reviewed the initial notification from OpenSSL regarding CVE-2022-3786 and CVE-2022-3602. We have analyzed the versions of OpenSSL in use at Fastly, and verified that we do not use OpenSSL 3.x. Fastly and customer usage of Fastly services are not vulnerable to CVE-2022-3786 or CVE-2022-3602.

CDN Performance Impact
15 September 2022, 20:10 UTC
Edge Cloud Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Bangkok (BKK) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Hyderabad (HYD) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Kolkata (CCU) Lisbon (LIS) Wellington (WLG) Boston (BOS) Sao Paulo (GRU) Kuala Lumpur (KUL) Sāo Paulo (CGH) Calgary (YYC) London London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Seoul (ICN) Marseille (MRS) Singapore Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Palermo (PMO) Tokyo (NRT) Dallas (DFW) Denver (DEN) Rome (FCO) Tokyo (TYO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
15 September 2022, 20:10 UTC
[closed]

We're currently investigating potential impact to performance with our CDN services.

 
15 September 2022, 20:26 UTC

The issue has been identified and a fix is being implemented.

 
15 September 2022, 20:33 UTC

A fix has been implemented and we are monitoring the results.

 
15 September 2022, 20:47 UTC

This incident has been resolved.

Retrospective - Impacted Performance in Marseille (MRS), Milan (LIN), New Delhi (DEL) and Dubai (FJR)
09 June 2022, 14:10 UTC
Fujairah (FJR) New Delhi (DEL) Marseille (MRS) Milan (LIN)
 
09 June 2022, 14:10 UTC
[closed] Fastly Engineers detected a performance impacting event affecting the Marseille (MRS), Milan (LIN), New Delhi (DEL) and Dubai (FJR) data center from approximately 2022-06-09 10:10 UTC to 2022-06-09 10:16 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Retrospective - Impacted Performance in Paris (CDG), Marseille (MRS), Madrid (MAD), and Dubai (DXB)
20 May 2022, 19:35 UTC
Dubai (DXB) Madrid (MAD) Marseille (MRS)
 
20 May 2022, 19:35 UTC
[closed] Fastly Engineers detected a performance impacting event affecting the Paris (CDG), Marseille (MRS), Madrid (MAD), and Dubai (DXB) data centers from approximately 2022-05-20 18:55 UTC to 2022-05-20 19:07 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Elevated Errors in Amsterdam (AMS) and Marseille (MRS)
06 February 2022, 19:32 UTC
Amsterdam (AMS) Marseille (MRS)
 
06 February 2022, 19:32 UTC
[closed] We're investigating elevated errors in Amsterdam (AMS) and Marseille (MRS). All other locations and services are unaffected
 
06 February 2022, 19:54 UTC
A fix has been implemented and we are monitoring the results.
 
06 February 2022, 20:07 UTC
This incident has been resolved.

CDN Performance Impact
22 August 2021, 08:28 UTC
Amsterdam (AMS) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Wellington (WLG) Boston (BOS) Kuala Lumpur (KUL) Sāo Paulo (CGH) London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Marseille (MRS) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Tokyo (NRT) Dallas (DFW) Denver (DEN) Tokyo (TYO) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
22 August 2021, 08:28 UTC
[closed] We're currently investigating potential impact to performance with our CDN services.

Global CDN Disruption
08 June 2021, 09:58 UTC
Amsterdam (AMS) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Curitiba (CWB) Ashburn (IAD) Dublin (DUB) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Wellington (WLG) Boston (BOS) Sāo Paulo (CGH) London (LCY) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Marseille (MRS) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Tokyo (NRT) Dallas (DFW) Denver (DEN) Tokyo (TYO) Stockholm (BMA) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Jose (SJC) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
08 June 2021, 09:58 UTC
[closed] We're currently investigating potential impact to performance with our CDN services.
 
08 June 2021, 10:07 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:11 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:21 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:23 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:26 UTC
We are continuing to investigate this issue.
 
08 June 2021, 10:44 UTC
The issue has been identified and a fix is being implemented.
 
08 June 2021, 10:57 UTC
The issue has been identified and a fix has been applied. Customers may experience increased origin load as global services return.
 
08 June 2021, 11:57 UTC
A fix was applied at 10:36 UTC. Customers may continue to experience decreased cache hit ratio and increased origin load as global services return.
 
08 June 2021, 12:41 UTC
Fastly has observed recovery of all services and has resolved this incident. Customers could continue to experience a period of increased origin load and lower Cache Hit Ratio (CHR).