Seoul (ICN)

CDN Regional Performance Impact
07 November 2023, 11:30 UTC
Edge Cloud Platform Asia Seoul (ICN) Singapore (QPG)
 
07 November 2023, 11:30 UTC
[closed]

We're currently investigating performance impacts in Seoul (ICN), Singapore (QPG).

All other locations and services are unaffected.

 
07 November 2023, 16:24 UTC

We're still actively investigating performance impacts between Seoul (ICN), Singapore (QPG) and the North America region. 

All other locations and services are unaffected.

 
07 November 2023, 16:32 UTC

This issue has been identified and a fix is being implemented. 

 
07 November 2023, 17:27 UTC

A fix has been implemented and we are monitoring the results. We are also continuing to observe this situation.

 
07 November 2023, 17:54 UTC

This incident has been resolved.

Seoul (ICN) Elevated Errors
07 March 2023, 15:30 UTC
Edge Cloud Platform Asia Seoul (ICN)
 
07 March 2023, 15:30 UTC
[closed]

We're investigating elevated errors in Seoul (ICN).

All other locations and services are unaffected

 
07 March 2023, 17:27 UTC

This incident has been resolved.

CDN Global Performance Impact
19 January 2023, 23:05 UTC
Edge Cloud Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Bangkok (BKK) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Hyderabad (HYD) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Kolkata (CCU) Lisbon (LIS) Wellington (WLG) Boston (BOS) Sao Paulo (GRU) Kuala Lumpur (KUL) Sāo Paulo (CGH) Calgary (YYC) London London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Seoul (ICN) Marseille (MRS) Singapore Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Palermo (PMO) Tokyo (NRT) Dallas (DFW) Denver (DEN) Rome (FCO) Tokyo (TYO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (NYC) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
19 January 2023, 23:05 UTC
[closed]

We're currently investigating potential impact to performance with our CDN services.

 
19 January 2023, 23:06 UTC

A fix has been implemented and we are monitoring the results.

 
19 January 2023, 23:48 UTC
On the 19th of January at 23:00 UTC a configuration change was deployed which impacted performance to global CDN delivery. Fastly Engineering reverted the change resulting in immediate recovery at 23:06 UTC. Fastly's Customer Incident Response team is currently preparing a Fastly Service Advisory of today's incident, and will be made available to Fastly Customers.

OpenSSL - Pending Vulnerability Announcement
28 October 2022, 19:48 UTC
Edge Cloud Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Bangkok (BKK) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Hyderabad (HYD) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Kolkata (CCU) Lisbon (LIS) Wellington (WLG) Boston (BOS) Sao Paulo (GRU) Kuala Lumpur (KUL) Sāo Paulo (CGH) Calgary (YYC) London London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Seoul (ICN) Marseille (MRS) Singapore Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Palermo (PMO) Tokyo (NRT) Dallas (DFW) Denver (DEN) Rome (FCO) Tokyo (TYO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
28 October 2022, 19:48 UTC
[closed]

Fastly is aware of an expected critical vulnerability the OpenSSL project is expected to disclose in the near future. We are studying the currently available information surrounding this vulnerability and do not currently believe that Fastly is vulnerable. We will continue to monitor as additional information is released and will provide our customers with more information as available.

 
01 November 2022, 17:09 UTC

Fastly has reviewed the initial notification from OpenSSL regarding CVE-2022-3786 and CVE-2022-3602. We have analyzed the versions of OpenSSL in use at Fastly, and verified that we do not use OpenSSL 3.x. Fastly and customer usage of Fastly services are not vulnerable to CVE-2022-3786 or CVE-2022-3602.

CDN Performance Impact
15 September 2022, 20:10 UTC
Edge Cloud Platform North America Europe Asia South America Oceania Africa Amsterdam (AMS) Adelaide (ADL) Bogota (BOG) Cape Town (CPT) Chennai (MAA) Brussels (BRU) Auckland (AKL) Buenos Aires (EZE) Johannesburg (JNB) Copenhagen (CPH) Brisbane (BNE) Bangkok (BKK) Curitiba (CWB) Ghana (ACC) Ashburn (IAD) Dublin (DUB) Christchurch (CHC) Dubai (DXB) Fortaleza (FOR) Ashburn (WDC) Frankfurt (FRA) Fujairah (FJR) Melbourne (MEL) Lima (LIM) Atlanta (ATL) Frankfurt (HHN) Hong Kong (HKG) Perth (PER) Rio de Janeiro (GIG) Atlanta (FTY) Hyderabad (HYD) Helsinki (HEL) Sydney (SYD) Santiago (SCL) Atlanta (PDK) Kolkata (CCU) Lisbon (LIS) Wellington (WLG) Boston (BOS) Sao Paulo (GRU) Kuala Lumpur (KUL) Sāo Paulo (CGH) Calgary (YYC) London London (LCY) Manila (MNL) Chicago (CHI) Mumbai (BOM) London (LHR) London (LON) Osaka (ITM) New Delhi (DEL) Madrid (MAD) Manchester (MAN) Seoul (ICN) Marseille (MRS) Singapore Milan (LIN) Singapore (QPG) Milan (MXP) Columbus (CMH) Munich (MUC) Columbus (LCK) Oslo (OSL) Tokyo (HND) Dallas (DAL) Palermo (PMO) Tokyo (NRT) Dallas (DFW) Denver (DEN) Rome (FCO) Tokyo (TYO) Detroit (DTW) Sofia (SOF) Gainesville (GNV) Stockholm (BMA) Honolulu (HNL) Houston (IAH) Vienna (VIE) Kansas City (MCI) Los Angeles (BUR) Los Angeles (LGB) Miami (MIA) Minneapolis (MSP) Minneapolis (STP) Montreal (YUL) New York (LGA) Newark (EWR) Palo Alto (PAO) Phoenix (PHX) Portland (PDX) San Francisco San Jose (SJC) Seattle (BFI) St. Louis (STL) Toronto (YYZ) Vancouver (YVR)
 
15 September 2022, 20:10 UTC
[closed]

We're currently investigating potential impact to performance with our CDN services.

 
15 September 2022, 20:26 UTC

The issue has been identified and a fix is being implemented.

 
15 September 2022, 20:33 UTC

A fix has been implemented and we are monitoring the results.

 
15 September 2022, 20:47 UTC

This incident has been resolved.

Retrospective - Possible Performance Impact in Asia/Pacific (APAC) region
16 June 2022, 13:59 UTC
Chennai (MAA) Hong Kong (HKG) Hyderabad (HYD) Sydney (SYD) Kolkata (CCU) Mumbai (BOM) New Delhi (DEL) Seoul (ICN) Singapore (QPG)
 
16 June 2022, 13:59 UTC
[closed] Fastly Engineers detected a possible performance impacting event affecting the Asia/Pacific (APAC) region from approximately 2022-06-16 11:49 UTC to 2022-06-16 11:56 UTC. Customers may have seen intermittent errors for one or more data centers in this region during the impact window. All other regions and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Retrospective - Impacted Performance in Sydney (SYD), Seoul (ICN), Kuala Lumpur (KUL), Singapore (QPG), Hong Kong (HKG), and Tokyo (HND)
07 June 2022, 15:52 UTC
Hong Kong (HKG) Sydney (SYD) Kuala Lumpur (KUL) Seoul (ICN) Singapore (QPG) Tokyo (HND)
 
07 June 2022, 15:52 UTC
[closed] Fastly Engineers detected a performance impacting event affecting the Sydney (SYD), Seoul (ICN), Kuala Lumpur (KUL), Singapore (QPG), Hong Kong (HKG), and Tokyo (HND) data center from approximately 2022-06-07 14:07 UTC to 2022-06-07 14:50 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Retrospective - Impacted Performance in Seoul (ICN)
24 May 2022, 02:28 UTC
Seoul (ICN)
 
24 May 2022, 02:28 UTC
[closed] Fastly Engineers detected a performance impacting event affecting the Seoul (ICN) data center from approximately 2022-05-24 01:47 UTC to 2022-05-24 01:53 UTC and from approximately 2022-05-24 02:04 UTC to 2022-05-24 02:11 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Retroactive - Impacted Performance in Brisbane (BNE), Melbourne (MEL), Perth (PER), Seoul (ICN), Sydney (SYD)
09 January 2022, 06:47 UTC
Brisbane (BNE) Melbourne (MEL) Perth (PER) Sydney (SYD) Seoul (ICN)
 
09 January 2022, 06:47 UTC
[closed] Fastly Engineers detected a performance impacting event affecting the Brisbane (BNE), Melbourne (MEL), Perth (PER), Seoul (ICN), Sydney (SYD) data centers from approximately 2022-01-09 05:14 UTC to 2022-01-09 06:23 UTC. All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

New Data Center: Seoul (ICN)
02 September 2021, 15:00 UTC
Seoul (ICN)
 
02 September 2021, 15:00 UTC
[closed] As part of Fastly’s global network expansion, we will be adding a Seoul, South Korea (ICN) data center to Fastly's Asia/Pacific network. Traffic served by our ICN data center will be aggregated into our South Korea region for billing and stats purposes. We expect that some traffic currently served by our data centers in neighboring regions will shift to ICN. As such, some customers may see a change in their bills. Fastly’s standard billing rates are located at https://www.fastly.com/pricing.
 
02 September 2021, 15:00 UTC
Please be advised that the billing region information has changed from Asia/Pacific to South Korea
 
02 September 2021, 15:00 UTC
Maintenance will begin as scheduled in 60 minutes.
 
02 September 2021, 15:00 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
 
02 September 2021, 16:53 UTC
The scheduled maintenance has been completed.