Observability

11 August 2023, 16:45 UTC
Observability Streaming Logs
 
11 August 2023, 16:45 UTC
[closed]

We're currently investigating an increase in discards with our Streaming Logs service. 

All other services are unaffected.

 
11 August 2023, 17:51 UTC

This issue has been identified and a fix is being implemented. 

 
11 August 2023, 18:13 UTC

A fix has been implemented and we are monitoring the results.

 
11 August 2023, 18:26 UTC

This incident has been resolved.

11 August 2023, 11:57 UTC
Compute Observability API & Configuration Management Historical Stats Fastly Application
 
11 August 2023, 11:57 UTC
[closed]

We're currently investigating performance issues with our Historical Stats service.

All other services are unaffected.

 
11 August 2023, 12:19 UTC

This issue has been identified and a fix is being implemented. 

 
11 August 2023, 14:24 UTC

Fastly Engineering is applying additional mitigation strategies to fix our historical stats API. Customers may continue to experience 5xx errors in their Historical Stats API as we deploy these measures.

 
11 August 2023, 15:38 UTC

Upon further investigation, Fastly Engineering has also identified impact with our Fastly Application that may be affecting customers.  

Customers may experience degraded service with the Historical Stats API and Fastly Application when attempting to collect data.

 
11 August 2023, 15:50 UTC

This issue has been identified and a fix is being implemented. 

 
11 August 2023, 15:55 UTC

A fix has been implemented and we are monitoring the results.

 
11 August 2023, 16:10 UTC

This incident has been resolved.

Observability Domain Inspector
 
07 August 2023, 16:11 UTC
[closed]

Fastly Engineering identified a performance impacting event to our Domain Inspector API services from 15:23 - 16:06 UTC. Customers may have experienced elevated 5xx errors during the duration of this incident. All other data centers and services were unaffected.

 
07 August 2023, 16:37 UTC

This incident is resolved. Our retrospective investigation has confirmed that there was no data lost as a result of this impact and all other services were unaffected.

Observability Domain Inspector
 
04 August 2023, 16:34 UTC
[closed]

Fastly Engineering identified a performance impacting event to our Domain Inspector API services from 15:26 to 16:07 UTC. Customers may have experienced elevated 5xx errors during the duration of this incident. All other data centers and services were unaffected.

 
04 August 2023, 16:39 UTC

This incident is resolved. Our retrospective investigation has confirmed that there was no data lost as a result of this impact and all other services were unaffected.

Observability Historical Stats
 
21 April 2023, 17:10 UTC
[closed]

Fastly Engineers detected a performance impacting event affecting the Historical Stats service.

All other data centers and services were unaffected.

The issue has been resolved and we are monitoring performance closely.

 
21 April 2023, 18:30 UTC

This incident has been resolved.

Observability Streaming Logs
 
17 April 2023, 22:30 UTC
[closed]

We have investigated performance issues with our Streaming Logs service. Customers may have experienced delay of log delivery or discarding of logs during the affected time window.

All other services were unaffected.

 
17 April 2023, 23:08 UTC

This incident has been resolved.

14 April 2023, 06:33 UTC
Observability Health Checks
 
14 April 2023, 06:33 UTC
[closed]

Fastly is investigating reports of increase in origin health checks.

 
14 April 2023, 06:56 UTC

This incident has been resolved.

07 March 2023, 00:00 UTC
Observability Streaming Logs
 
07 March 2023, 00:00 UTC
[closed]

On March 7th, 2023, Rapid7 will formally retire their Logentries product. As a result, Fastly will be completely removing the associated Logentries integration on the same date. We strongly advise all customers to replace their Logentries integration with a different logging integration (https://docs.fastly.com/en/guides/integrations#_logging-endpoints) in advance of this end-of-life date.

If you have a paid plan from Rapid7, you can choose to retain your Logentries data by following Rapid7’s archiving instructions (https://docs.logentries.com/docs/aws-s3-archiving).

 
14 March 2023, 21:17 UTC

This product has been retired.

30 November 2022, 04:51 UTC
Observability Historical Stats
 
30 November 2022, 04:51 UTC
[closed]

We're currently investigating performance issues with our Historical Stats service.

All other services are unaffected.

 
30 November 2022, 05:36 UTC

This issue has been identified and a fix is being implemented. 

 
30 November 2022, 06:33 UTC

A fix has been implemented and we are monitoring the results.

 
30 November 2022, 06:45 UTC

This incident has been resolved.

09 November 2022, 15:03 UTC
Observability Real Time Analytics
 
09 November 2022, 15:03 UTC
[closed]

We're currently investigating performance issues with our Real Time Analytics service. All other services are unaffected.

 
09 November 2022, 15:18 UTC

A fix has been implemented and we are monitoring the results.

 
09 November 2022, 18:34 UTC

This incident has been resolved.