fastly rss feed

API Discovery Dashboard Maintenance

Mon, 03 Aug 2026 18:00:00 +0000

Fastly will be performing maintenance on our API Discovery Dashboard on August 3, 2026 from 18:00 to 19:00 UTC (~ 60 minutes duration).

During this planned event, there will be a 5-minute window where data displayed in the API Discovery Dashboard will be stale. We are still capturing API data during the maintenance window, but new data won't be visible until maintenance is complete.

No data will be lost from this maintenance.

If you have any questions about this status post, please reach out to your technical account management team or contact Fastly Support directly.

Data Center Capacity Expansion for Toronto (YYZ)

Tue, 28 Jul 2026 05:00:00 +0000

Fastly will be adding capacity at our Toronto (YYZ) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 28 July 2026 at 05:00 UTC.

Our estimated duration is 1d.

When this change is applied, customers may observe additional origin traffic as new cache nodes retrieve content from origin. Please verify that your origin access lists allow the full range of Fastly IP addresses (https://docs.fastly.com/en/guides/accessing-fastlys-ip-ranges). Customers with any questions or concerns should contact Fastly’s Support team at https://support.fastly.com.

LA - Santa Clara (RHV) Rerouted Traffic

Thu, 23 Jul 2026 17:11:00 +0000

This event has been resolved.

LA - Santa Clara (RHV) Rerouted Traffic

Wed, 22 Jul 2026 02:03:00 +0000

Traffic remains rerouted away from our Santa Clara (RHV) Point of Presence (POP) while our engineers continue to work on mitigation. Customers may experience slightly elevated latency while traffic is served from neighboring POPs.

This POP will remain offline until further notice. We will provide another update once traffic has been restored to this location.

All other products and services are operating normally.

LA - Santa Clara (RHV) Rerouted Traffic

Wed, 22 Jul 2026 00:04:00 +0000

We are investigating an issue causing connection failures and elevated errors for some customers connecting through our Santa Clara (RHV) Point of Presence (POP).

We have rerouted traffic away from this location while our engineers work on mitigation. Customers may experience slightly elevated latency while traffic is served from neighboring POPs.

All other products and services are operating normally.

Retrospective: Impacted Performance to our API & Configuration Management

Tue, 21 Jul 2026 18:09:00 +0000

Engineering has confirmed that our API & Configuration Management services has been fully restored. Customers may have experienced delayed or failed Varnish Configuration Language (VCL) deployments and API failures on https://manage.fastly.com/ from 17:49 to 18:09 UTC.

This incident is resolved.

Note: Our Customer Escalation Management team will update the start date and time of the initial "investigating" status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team.

Status Post, Created Date/Time: 2026-07-21 18:28:36 UTC

Retrospective: Impacted Performance to our API & Configuration Management

Tue, 21 Jul 2026 17:49:00 +0000

Fastly Engineers detected a performance impacting event affecting our API & Configuration Management.

All data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Srinagar-Nahota (QBG) Rerouted Traffic

Tue, 21 Jul 2026 12:49:00 +0000

This event has been resolved.

Data Center Capacity Expansion for Toronto (YYZ)

Tue, 21 Jul 2026 12:48:00 +0000

This maintenance has been cancelled and will be rescheduled at a later date.

St. Louis (STL) Rerouted Traffic

Tue, 21 Jul 2026 09:01:00 +0000

This event has been resolved.

St. Louis (STL) Rerouted Traffic

Tue, 21 Jul 2026 05:30:00 +0000

Traffic in St. Louis (STL) has been temporarily rerouted.

All other locations and services are unaffected.

Data Center Capacity Expansion for Toronto (YYZ)

Tue, 21 Jul 2026 03:00:00 +0000

Fastly will be adding capacity at our Toronto (YYZ) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 21 July 2026 at 03:00 UTC.

Our estimated duration is 1d.

Srinagar-Nahota (QBG) Rerouted Traffic

Mon, 20 Jul 2026 20:55:00 +0000

Traffic in Srinagar-Nahota (QBG) has been temporarily rerouted.

All other locations and services are unaffected.

Image Optimizer Performance Issues

Sat, 18 Jul 2026 12:27:00 +0000

Image Optimization service has been fully restored and is operating normally in all regions.

Our engineers identified and resolved the contributing factor. Services are no longer experiencing elevated latency or request queuing.

Impact window: July 17, 2026 at 19:45 UTC through July 18, 2026 at 12:27 UTC (approximately 16 hours 42 minutes).

We apologize for any disruption this may have caused. If you continue to experience issues, please contact our support team.

Image Optimizer Performance Issues

Sat, 18 Jul 2026 12:23:00 +0000

Engineering has confirmed the impact to Image Optimization service has been mitigated.

Image Optimizer Performance Issues

Sat, 18 Jul 2026 12:16:00 +0000

Our engineers believe they have identified the contributing factor causing the issue impacting our Image Optimization service.

Our engineers are now developing a fix, and we will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services remain unaffected by this incident.

Image Optimizer Performance Issues

Fri, 17 Jul 2026 19:45:00 +0000

We're currently investigating performance issues with our Image Optimization service in Europe.

All other services are unaffected.

Retrospective: Historical Stats and Origin Inspector API Failures

Thu, 16 Jul 2026 00:44:00 +0000

This incident has been resolved.

Retrospective: Historical Stats and Origin Inspector API Failures

Thu, 16 Jul 2026 00:32:00 +0000

Between 00:32 and 00:44 UTC on July 16, 2026, we experienced an issue with our Historical Stats API and Origin Inspector API.

During this time, customers may have experienced failed requests to the Historical Stats API and Origin Inspector API, errors when loading observability dashboards, and alerts that evaluate these metrics may have been delayed or may not have triggered.

The issue has been resolved, and all services are operating normally.

Elevated Latency for Singapore (SIN)

Wed, 15 Jul 2026 08:14:00 +0000

Engineering has confirmed that Singapore (SIN) POP has been fully restored. Customers may have experienced elevated latency from 01:00 to 01:40 UTC.

This incident is resolved.

Status Post, Created Date/Time: 2026-07-15 02:17:36 UTC

Elevated Latency for Singapore (SIN)

Wed, 15 Jul 2026 02:41:00 +0000

Engineering has confirmed the impact to Singapore (SIN) POP has been mitigated.

Elevated Latency for Singapore (SIN)

Wed, 15 Jul 2026 02:40:00 +0000

Our engineers believe they have identified contributing factor causing the issue impacting the Singapore (SIN) POP.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Elevated Latency for Singapore (SIN)

Wed, 15 Jul 2026 01:41:00 +0000

We are investigating an issue causing elevated latency (high Time To First Byte (TTFB)) for our Singapore (SIN) Point of Presence (POP).

Our engineers have taken steps to reduce the impact and are observing improvement while they continue to investigate the contributing factor.

We will provide another update as more information becomes available or within the next hour.

All other products and services are unaffected by this incident.

Data Center Capacity Expansion for Sao Paulo (GRU)

Sat, 11 Jul 2026 08:00:00 +0000

The scheduled maintenance has been completed.

Data Center Capacity Expansion for Sao Paulo (GRU)

Sat, 11 Jul 2026 04:00:00 +0000

Fastly will be adding capacity at our Sao Paulo (GRU) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 11 July 2026 at 04:00 UTC.

Our estimated duration is 4h.

Mumbai (QAI) Rerouted Traffic

Thu, 09 Jul 2026 01:58:00 +0000

This event was resolved and POP fully restored at 01:58 AM earlier today.

Possible errors in our Kolkata (CCU) POP

Tue, 07 Jul 2026 18:08:00 +0000

Engineering has confirmed that the Kolkata (CCU) Point of Presence has been fully restored. Customers may have experienced intermittent latency and errors from 15:55 to 16:08 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

Status Post, Created Date/Time: 2026-07-07 16:08:51 UTC

Possible errors in our Kolkata (CCU) POP

Tue, 07 Jul 2026 16:27:00 +0000

Our engineers believe they have identified contributing factor causing the issue impacting the Kolkata (CCU) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Possible errors in our Kolkata (CCU) POP

Tue, 07 Jul 2026 16:17:00 +0000

We are investigating reports of intermittent latency and errors impacting customers served through the Kolkata (CCU) Point of Presence.

Traffic has been rerouted to nearby regions while our engineers investigate. Customers may experience intermittent impact during this time as traffic stabilizes on alternate paths.

Our ability to deliver network services on all other locations, and our ability to security services are not affected by this incident. We will provide another update as more information becomes available.

Possible errors in our Kolkata (CCU) POP

Tue, 07 Jul 2026 15:55:00 +0000

Traffic in Kolkata (CCU) has been temporarily rerouted.

All other locations and services are unaffected.

AI Assistant Maintenance

Mon, 06 Jul 2026 23:00:00 +0000

The scheduled maintenance has been completed.

Elevated Errors for Palo Alto (PAO)

Thu, 02 Jul 2026 19:38:00 +0000

Engineering has confirmed that our Palo Alto (PAO) POP has been fully restored. Customers may have experienced elevated errors and increased latency from 18:34 to 19:12 UTC.

This incident is resolved.

Status Post, Created Date/Time: 2026-07-02 18:53:40 UTC

Elevated Errors for Palo Alto (PAO)

Thu, 02 Jul 2026 19:28:00 +0000

Engineering has confirmed the impact to our Palo Alto (PAO) POP has been mitigated.

Elevated Errors for Palo Alto (PAO)

Thu, 02 Jul 2026 19:16:00 +0000

Our engineers believe they have identified contributing factor causing the issue impacting our Palo Alto (PAO) POP.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Elevated Errors for Palo Alto (PAO)

Thu, 02 Jul 2026 18:34:00 +0000

We are investigating elevated errors with Compute at our Palo Alto (PAO) Point of Presence (POP).

All other products and services are unaffected by this incident.

Resolved - Elevated errors and latency at LCY and LHR POPs

Thu, 02 Jul 2026 16:47:00 +0000

This event has been resolved.

Resolved - Elevated errors and latency at LCY and LHR POPs

Thu, 02 Jul 2026 16:46:00 +0000

Between 13:00 UTC and 19:12 UTC on June 25, 2026, customers routing traffic through our London City (LCY) and London Heathrow (LHR) Points of Presence (POPs) may have experienced elevated Time to First Byte (TTFB), request timeouts, and HTTP 503 errors. Customers using LHR as a shield origin — including those routing through LCY — were most affected. The highest concentration of errors occurred between approximately 16:00 and 16:40 UTC.

Service degradation began to improve at approximately 16:40 UTC and was fully resolved by 19:12 UTC.

Customer impact: Customers in the affected traffic paths may have observed increased latency, elevated error rates, and in some cases failed requests during this window.

Current status: This incident is fully resolved. All services at LCY and LHR are operating normally.

If you have questions about how this incident affected your services, please contact our support team by emailing us at support@fastly.com.

Retrospective: Impacted Performance for API Services

Thu, 02 Jul 2026 07:07:00 +0000

Engineering has confirmed that API Services has been fully restored. Customers may have experienced errors when using our API from 06:50 to 07:07 UTC.

This incident is resolved.

Affected customers may have experienced impact to varying degrees and to a shorter duration than as set forth above.

Status Post, Created Date/Time: 2026-07-02 07:32:38 UTC

Retrospective: Impacted Performance for API Services

Thu, 02 Jul 2026 06:50:00 +0000

Fastly Engineers detected a performance impacting event affecting our API Services.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Data Center Capacity Expansion for Bangkok (BKK)

Wed, 01 Jul 2026 23:00:00 +0000

The scheduled maintenance has been completed.

Data Center Capacity Expansion for Bangkok (BKK)

Wed, 01 Jul 2026 19:00:00 +0000

Fastly will be adding capacity at our Bangkok (BKK) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 01 July 2026 at 19:00 UTC.

Our estimated duration is 4h.

Data Center Capacity Expansion for Ashburn (IAD)

Wed, 01 Jul 2026 08:00:00 +0000

The scheduled maintenance has been completed.

Data Center Capacity Expansion for Ashburn (IAD)

Wed, 01 Jul 2026 04:00:00 +0000

Fastly will be adding capacity at our Ashburn (IAD) POP. End-users may observe connection resets as traffic is migrated onto new hardware starting on 1st July 2026 at 04:00 UTC.

Our estimated duration is 4h.

Mumbai (QAI) Rerouted Traffic

Tue, 30 Jun 2026 07:16:00 +0000

Traffic in Mumbai (QAI) has been temporarily rerouted.

All other locations and services are unaffected.

Buenos Aires (EZE) with Possible Impact

Tue, 30 Jun 2026 02:53:00 +0000

Engineering has confirmed that Buenos Aires (EZE) POP has been fully restored. Customers may have experienced elevated errors from 02:31 to 02:53 UTC.

This incident is resolved.

Status Post, Created Date/Time: 2026-06-30 02:43:11 UTC

Buenos Aires (EZE) with Possible Impact

Tue, 30 Jun 2026 02:50:00 +0000

Engineering has deployed a fix and have confirmed a gradual recovery to Buenos Aires (EZE) POP. We will continue to monitor until we’ve confirmed that customer experience has been fully restored.

All other networks and services were unaffected by this incident.

Buenos Aires (EZE) with Possible Impact

Tue, 30 Jun 2026 02:43:00 +0000

Our engineers believe they have identified contributing factor causing the issue impacting the Buenos Aires (EZE) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Buenos Aires (EZE) with Possible Impact

Tue, 30 Jun 2026 02:31:00 +0000

We're investigating possible performance impact affecting the Buenos Aires (EZE) data center.

All other locations and services are unaffected.

Retrospective: Impacted Performance in Santiago (SCL)

Tue, 30 Jun 2026 01:55:00 +0000

Customers may have experienced elevated errors from 01:42 to 01:55 UTC.

For more information about this retrospective status post, please reach out to Support through https://support.fastly.com.

Impact to NGWAF@edge Services

Tue, 30 Jun 2026 01:54:00 +0000

During this incident, customers may have experienced audit log events not appearing in the logs between June 27th 21:23 UTC to June 30th 01:54 UTC.

This incident is resolved.

For more information about this retrospective status post, please reach out to Support through https://support.fastly.com.

Impact to NGWAF@edge Services

Tue, 30 Jun 2026 01:50:00 +0000

Our engineers believe they have identified contributing factor causing the issue impacting the Next-Gen WAF (NGWAF) status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Retrospective: Impacted Performance in Santiago (SCL)

Tue, 30 Jun 2026 01:42:00 +0000

Fastly Engineers detected a performance impacting event affecting the Santiago (SCL) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Impact to NGWAF@edge Services

Tue, 30 Jun 2026 01:23:00 +0000

We're currently investigating an issue with our Next-Gen WAF (NGWAF) service that is causing audit log events to not appear in the logs. This does not affect functionality of NGWAF services.

All other services are unaffected.

AI Assistant Maintenance

Mon, 29 Jun 2026 23:00:00 +0000

The AI Assistant within the Fastly Control Panel will be temporarily unavailable while it undergoes maintenance.

Maintenance window ends: Monday, July 6 at 11:00 p.m. UTC (4:00 p.m. PDT)

This maintenance will not affect your Network or Security services, nor your access to the Fastly Control Panel. Your ability to manage service configurations, API services, and observability features will remain fully accessible throughout the window.

We'll post an update here once the assistant is back online.

Retrospective: Impacted Performance in Lima (LIM)

Mon, 29 Jun 2026 17:52:00 +0000

During this incident, customers may have experienced elevated errors from 17:43 to 17:52 UTC.

This incident is resolved.

For more information about this retrospective status post, please reach out to Support through https://support.fastly.com.

Retrospective: Impacted Performance in Lima (LIM)

Mon, 29 Jun 2026 17:43:00 +0000

Fastly Engineers detected a performance impacting event affecting the Lima (LIM) data center.

All other data centers and services were unaffected. The issue has been resolved and we are monitoring performance closely.

Retrospective: Fastly Control Panel and API Performance Issues

Fri, 26 Jun 2026 07:19:00 +0000

This event has been resolved.

Retrospective: Fastly Control Panel and API Performance Issues

Fri, 26 Jun 2026 06:05:00 +0000

Fastly Engineers detected a performance impacting event affecting the availability of manage.fastly.com and API.

CDN delivery, stats aggregation, and all other data plane services were unaffected.

The issue has been resolved and we are monitoring performance closely.

Elevated Errors for Fastly Application

Thu, 25 Jun 2026 18:59:00 +0000

Engineering has confirmed that Fastly Application service has been fully restored. Customers may have experienced failures with enablement, disablement, and configuration operations, as well as enablement checks from 17:25 to 18:22 UTC.

This incident is resolved.

Status Post, Created Date/Time: 2026-06-25 18:15:32 UTC

Elevated Errors for Fastly Application

Thu, 25 Jun 2026 18:28:00 +0000

Engineering has confirmed the impact to Fastly Application service has been mitigated.

Elevated Errors for Fastly Application

Thu, 25 Jun 2026 18:27:00 +0000

Our engineers believe they have identified contributing factor causing the issue impacting the Fastly Application status page component.

We are now developing a fix, and will post a new update once it has been fully implemented and we see signs of recovery.

All other products and services are unaffected by this incident.

Elevated Errors for Fastly Application

Thu, 25 Jun 2026 17:25:00 +0000

We are investigating elevated errors with product enablements in our Fastly Application.

All other products and services are unaffected by this incident.